 |
 |
 |
| Quality and Performance Go Hand in Hand - Ensuring a Total Quality Management Process |
ACT•1 is committed to providing technical solutions that meet or exceed your expectations. ACT•1's quality management includes helping our clients with resource planning and needs assessment. Determining what you need before the hiring process begins helps your project managers determine the resources required to reach their business objectives.
Designing an In Depth Evaluation Program to Assess Your Needs
Our Total Quality Management Program includes:
- Regular Quality Meetings with Clients
- Employee Performance Evaluations
- Quality and Satisfaction Surveys
- Custom-Designed Performance Metrics
- Annual Contract Reviews
ACT•1 helps your managers clarify what skill sets will meet your needs. We can help you design job descriptions that will attract candidates with the talent and experience level you require. ACT•1 knows the right questions to ask to help your managers determine how many contractors your project will require and when they will be needed.
Ensuring Quality in Our Technical Contractors
ACT•1's Thorough Technical Candidate Selection Process:
- Personal Interview
- Interpersonal Skills
- Work History
- Professional Goals
- References
Technical Testing:
- Improves Reliability of Matching Skills to Client Requirements
- Reduces Risk of Skill Mismatch
- Evaluates Depth of Skills and Knowledge
Technical Interview:
- Technical Knowledge and Experience
- Work History and References
- Potential Growth within the Industry
- Cultural Fit for Client
We understand that only your satisfaction will promote our business, and we work hard to ensure that we supply the most competent, qualified employees available - before staffing issues become mission-critical problems.
We are aware that you need a highly qualified, skilled staff. Our extremely thorough candidate selection process is central to our quality commitment to our clients. To ensure that you get the right people with the skills you need, we use a three-tier recruiting and placement system that is unique in the industry. With this program, we make sure that you get the right person for the job. In fact, it has proven so successful that we have an 85% repeat business rate for our contract professionals.